Service Scheduling

Dynamics 365, Customer Service, Service Scheduling

Service Scheduling in D365 Customer Service – Walkthrough

I created a Service “Car Repair” but wanted it to require specific sets of resources. For instance, either one “Expert”, two “Novices” or one “Newbie”…

Dynamics 365, Customer Service, Service Scheduling

Service Scheduling in Dynamics 365 Customer Service – Introduction

Service Scheduling provides a set of features that allow you to seamlessly manage your service activities, by planning and scheduling activities to your resources, while…